Manager WFM
IndiaFull-time8–14 yrsPosted open since jun 2021
Leadership operations role at Teleperformance (TP). Needs 8+ years.
About the role
Manager WFM at Teleperformance (TP). Responsible for Reports and Data from Operations and Support.
What you'll do
- Responsible for Reports and Data from Operations and Support
- Responsible for adhering the processes
- Ensure accurate forecasting of call volumes are done so as to effectively manage the roster
- Initiate automated support process
- Handle a team efficiently