All roles at Teleperformance (TP)

Operations Customer Expert II

GurugramFull-timeMid levelPosted 4 weeks ago

Mid-level customer support role at Teleperformance (TP) in Gurugram.

About the role

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries

What you'll do

  • Call center-based customer support in response to a high volume of low complexity inquiries
  • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of…

What you need

  • Customer service

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