Strategic Account Management Specialist
JaipurFull-timeJunior levelPosted 3 months ago
Account management role at Teleperformance (TP) in Jaipur.
About the role
Account Management/Key Accounts work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including: Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
What you'll do
- Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
- Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
- Resolving problems and ensuring customers receive high quality customer service
- Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
- Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser…
What you need
- Sales
- Channel sales
- Customer service
- Target achievement