Technical Support Executive
IndiaFull-timeFresherPosted open since feb 2024
Entry-level IT support role at Teleperformance (TP). Open to freshers with a degree.
About the role
Technical Support Executive at Teleperformance (TP). Transmit Teleperformance and our client values in every interaction.
What you'll do
- Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs
- Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
- Work with confidential customer information and treat it sensitively
- Use software to source and input customer data accurately as related to the inquiry
- Completes all training and development activities in timely manner