Support Specialist
RemoteFull-time0–2 yrsPosted 1 week ago
Entry-level customer support role at Tenantcube. Open to freshers; up to 2 years, with a degree. Remote.
About the role
You will be the face of our platform and enlighten the Tenantcube users with the much-needed technical support. Customer engagement is the key to the role. As a Support Specialist, you should be comfortable with troubleshooting, hustle to provide the solution the customer is looking for, and yes, love talking to customers.
What you'll do
- Customer-first attitude by providing proactive support to the customers
- Collaborate across departments to find the answers you seek
- Be a problem solver, suggest the best solution to address the customer's needs
- Document customer requests and report to the concerned team
What you need
- Customer service
- Communication