Strategic Account Management Specialist

About the role

Account Management/Key Accounts work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including: Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter.

What you'll do

• Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
• Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
• Resolving problems and ensuring customers receive high quality customer service
• Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
• Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser…

What you need

• Sales
• Channel sales
• Customer service
• Target achievement