Claims Supervisor
BengaluruFull-time5–8 yrsPosted 2 months ago
Closed
Senior banking role at The Cigna Group in Bengaluru. Needs 5–8 years.
About the role
Claims Supervisor at The Cigna Group. As a Supervisor (Band 3) , you will lead and manage an operational team for Health Care Claims operations responsible for delivering high quality service and consistent….
What you'll do
- As a Supervisor (Band 3) , you will lead and manage an operational team for Health Care Claims operations responsible for delivering high quality service and consistent…
- Oversee a team of frontline colleagues (typically 10–20 FTE), ensuring workloads are managed effectively, targets are met, and service standards are upheld
- This role reports to a Senior Supervisor
- Allocate workload and monitor capacity to maintain service levels
- Identify risks, escalating issues proactively and supporting mitigation actions
What you need
- Reporting
- Customer service
- Operational risk
- Audit
- Compliance
Good to have
- Excel