Quality Review and Audit Analyst- Cigna Healthcare

About the role

We are looking for a quality-focused professional to support Quality Review and Audit activities within Cigna Healthcare. This role performs audits, analyzes results, identifies trends and opportunities for improvement, and partners with team members and business stakeholders to help promote accuracy, consistency, and strong operational outcomes.

What you'll do

• Perform quality reviews and audits using established audit guidelines, procedures, and quality standards
• Develop, document, and distribute audit reports and analyses for review and communication to appropriate stakeholders
• Identify audit trends, errors, and process gaps and recommend opportunities to improve departmental processes and procedures
• Support third-party audits by completing questionnaires, validating selected claims or transactions, researching findings, and responding to identified errors
• Analyze audit results and help identify root causes and recurring trends that may require additional review or corrective action

What you need

• Audit