Associate Manager / Manager - ORM
TelanganaFull-time3–5 yrsPosted open since sept 2023
Mid-level customer support role at The Hackett Group in Telangana. Needs 3–5 years and a BBA.
About the role
The role will directly align to the Principal in Charge of ORM on a daily basis and support operational performance of ORM duties while assisting in continuous improvement of ORM practices, Client Service Cycle enhancements, and ORM policy & procedure optimization efforts. This position will initially focus on portfolio risk analysis/reporting and project review practices while supporting pre-proposal/proposal and SOW reviews.
What you'll do
- Support above noted ORM reviews, approvals and/or rejections in a timely manner
- Updates required to existing CSC tools, templates and websites
- Practice guides needed to improve practice area awareness and adoption
- Enhancements to performance of associated reviews to support data collection and compliance monitoring/statistics
- Prioritization of Requests by maintaining proper communication with internal clients
What you need
- Customer service
- Sales
- ERP
- SAP
- MS Project
- Portfolio management
Good to have
- MS Office
- PowerPoint
- IPR