Regional Service Manager West M&M
MumbaiFull-time10–18 yrsPosted 3 months ago
Leadership pharma role at Thermo Fisher Scientific in Mumbai. Needs 10+ years and a B.Tech or B.E..
About the role
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. You'll manage a team of Field Service Engineers (FSEs) providing installation, maintenance, repairs, and customer support for sophisticated analytical and scientific instruments.
What you'll do
- Help advance scientific service delivery by implementing effective solutions, optimizing team performance, and building strong customer relationships
- Support continuous improvement initiatives while maintaining the highest standards of quality and safety
- Collaborate with sales, technical support, and other stakeholders to develop and execute service strategies that grow revenue and enhance customer satisfaction
What you need
- Sales
- Talent management
- Instrumentation
- GMP