IT Helpdesk Attendant (Apprenticeship)
HyderabadApprenticeshipFresher8.2k–₹15k a monthPosted open since nov 2025
IT support apprenticeship at Thoughtworks Technologies (India) Pvt Ltd., in Hyderabad. Needs Class 10. Stipend ₹8,200–15,000 a month.
About the role
Provide technical support to employees via phone, email, and in-person. Diagnose and resolve software and hardware issues. Install, configure, and maintain computer systems and software. Assist with the setup and maintenance of network infrastructure. Document technical issues and solutions in a ticketing system.
What you'll do
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and maintain computer systems and software
- Assist with the setup and maintenance of network infrastructure
- Conduct training sessions for users on new software and IT procedures
- Collaborate with other IT team members on complex issues
What you need
- Ticketing tools
- Hardware