All roles at TIAA

Analyst - User Research

PuneFull-timeJunior levelPosted 3 weeks ago

Analyst role at TIAA in Pune.

About the role

The role will be required to get an understanding of users' needs, goals and pain points with a particular product or service. Study and analyze customer feedback received through quantitative/qualitative surveys and provide appropriate actionable insights to help the respective product teams.

What you'll do

  • Define goals, scope, and plan a research based on the business/product/design requirements and conduct appropriate research (moderated/unmoderated) research in the given…
  • Provide support to other researchers and studies to analyze the users’ data, derive insights, and define opportunity areas
  • Chose the right research methodology regarding research study and create a continuous research practice within the team and process to deliver regular user research…

What you need

  • User research
  • Financial modelling
  • Statistics
  • Copywriting

More roles like this at TIAA

Apply on TIAA's site