Analyst - User Research
PuneFull-timeJunior levelPosted 3 weeks ago
Analyst role at TIAA in Pune.
About the role
The role will be required to get an understanding of users' needs, goals and pain points with a particular product or service. Study and analyze customer feedback received through quantitative/qualitative surveys and provide appropriate actionable insights to help the respective product teams.
What you'll do
- Define goals, scope, and plan a research based on the business/product/design requirements and conduct appropriate research (moderated/unmoderated) research in the given…
- Provide support to other researchers and studies to analyze the users’ data, derive insights, and define opportunity areas
- Chose the right research methodology regarding research study and create a continuous research practice within the team and process to deliver regular user research…
What you need
- User research
- Financial modelling
- Statistics
- Copywriting