CRM Executive-Loyalty Systems
BengaluruFull-time5–9 yrsPosted over a month ago
Senior marketing role at Titan Company in Bengaluru. Needs 5+ years and a B.Tech, B.E. or MCA.
About the role
CRM Executive-Loyalty Systems at Titan Company. Manage and administer Salesforce CRM (Sales Cloud & Service Cloud) and Customer Loyalty platforms.
What you'll do
- Manage and administer Salesforce CRM (Sales Cloud & Service Cloud) and Customer Loyalty platforms
- Ensure smooth functioning of CRM and Loyalty applications across business units
- Configure and maintain platform features, workflows, user access, reports, dashboards, and system parameters
- Drive continuous enhancements to improve customer experience and business processes
- Gather business requirements and translate them into functional and technical solution designs
What you need
- CRM
- Salesforce
- SQL
- Data analysis
- SOP writing
- POS
Good to have
- Data warehousing