Sr Engineer - Network
BengaluruFull-timeHybridSenior levelPosted 1 week ago
Senior IT support role at TiVo Careers | Jobs at TiVo in Bengaluru. Hybrid.
About the role
We are seeking a hands-on Network Operations Engineer focused on day-to-day production support of our managed IPTV and data center network environments. This role is responsible for ensuring high availability, rapid incident response, and operational stability, working closely with senior engineers for escalation and continuous improvement.
What you'll do
- Production Support & Incident Management (Primary Focus)
- Monitor network health, performance, and alerts across production environments
- Respond to and resolve L1/L2 network incidents, including circuit issues, routing problems, and operator connectivity
- Perform initial triage, troubleshooting, and escalation for complex issues
- Participate in 24x7 on-call rotation and support maintenance windows
What you need
- Troubleshooting
- Networking
- TCP/IP
- Routing and switching
- Windows
- Linux
Good to have
- ACLS
- Root cause analysis
- JIRA
- Incident response