Technical Support Engineer, L2
RemoteFull-time8–14 yrsPosted yesterday
Leadership IT support role at Tufin. Needs 8+ years. Remote.
About the role
Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. As a Technical Support Engineer- Tier 2 at Tufin you will: Maintain individual ticket queue and responsible for all communication with customer, including being the liaison between customer and internal resources.
What you'll do
- Provide technical support to worldwide customers and partners using all methods of communication
- Responsible for all communication with customer, including being the liaison between customer and internal resources
- Support the EMEA region
What you need
- Firewalls
- TCP/IP
- Linux
- Network security
- Kubernetes
Good to have
- Perl
- Python
- Bash