Appian Programme Assurace Officer- Mumbai

About the role

Change Champion – Quick R&R / Job Description Advocate best practices and support ongoing adoption of the Appian system CHANGE CHAMPIONS – ROLES & RESPONSIBILITIES (R&R)

What you'll do

• A. User Support & Training
• Act as frontline support for Appian users by: Hosting weekly support sessions
• Responding to queries via MS Teams channels, shared mailboxes, and ad-hoc requests
• Deliver up to two ad-hoc training sessions per month , based on: User feedback
• Set up and manage: Separate MS Teams Q&A channels and/or mailboxes for International and Americas users

What you need

• C