Collection Officer
Hyderabad, Madurai, Coimbatore, Andhra PradeshFull-time2–5 yrsPosted 5 months ago
Mid-level finance role at Turno in Hyderabad, Madurai and 2 more cities. Needs 2+ years.
About the role
Collection Officer at Turno. Conduct field visits to customers with overdue payments to ensure timely recovery.
What you'll do
- Conduct field visits to customers with overdue payments to ensure timely recovery
- Follow up with defaulting customers and negotiate repayment plans or settlements
- Educate customers about payment schedules, overdue charges, and settlement options
- Identify and resolve customer disputes to improve repayment rates
- Encourage customers to use digital payment methods for ease of transaction
What you need
- Negotiation