Customer Support Executive
Noida, DelhiFull-time0–2 yrs1.4 L–₹2.5 L a yearPosted 2 weeks ago
Entry-level customer support role at Unicon Sahay Npa Management in Noida and Delhi. Open to freshers; up to 2 years. Pays ₹1.4–2.5 LPA.
About the role
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The selected candidate will support processes and client requirements in the banking and NBFC sector.
What you'll do
- Handle assigned customer support and service-related activities
- Understand and follow defined client processes and SOPs
- Respond to queries and service-related requests through assigned communication channels
- Maintain accurate records and documentation
- Provide timely support as per defined quality standards
What you need
- Customer service
- Negotiation
- Communication
- SOP writing