Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management
BengaluruFull-timeLead levelPosted over a month ago
Leadership finance role at Unisys India (Private) LTD-UGS Bangalore in Bengaluru. Needs a B.Tech, B.E. or B.Sc.
About the role
Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments.
What you'll do
- Assess client Asset Management Database (AMDB) design, structure, and data accuracy
- Establish and maintain asset data quality standards for DSS-managed devices
- Develop reconciliation processes to achieve and maintain a minimum asset accuracy target
- Identify, document, and govern standard and non-standard asset data attributes
- Perform ongoing validation of asset data integrity across all platforms
What you need
- Hardware
- Reconciliation
- ITIL
- Compliance