All roles at UnitedHealth Group (Optum)

Senior AI/ML Engineer

BengaluruFull-time4–7 yrsPosted 4 days ago

Mid-level data science role at UnitedHealth Group (Optum) in Bengaluru. Needs 4+ years and a B.Sc, B.Tech or B.E..

About the role

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

What you'll do

  • Build and deploy production LLM agents that automate detection, triage, and remediation of platform and application issues
  • Design and tune RAG pipelines over runbooks, incident history, logs, code, and internal documentation, including chunking strategy, embedding selection
  • Implement agent orchestration: tool/function calling, multi-step planning, multi-agent handoffs, memory, and state management
  • Integrate agents with observability and security platforms (alerting, logging, metrics, vulnerability and incident data) through APIs and MCP-style tool interfaces
  • Build the supporting layer agents depend on: tool wrappers, guardrails, human-in-the-loop approval paths, and fallback behavior

What you need

  • Machine learning
  • Python
  • LLMs
  • Prompt engineering
  • AWS
  • Azure

Good to have

  • GCP
  • CI/CD

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