Senior Operational Trainer
NoidaFull-time3–6 yrsPosted 3 days ago
Mid-level training role at UnitedHealth Group (Optum) in Noida. Needs 3+ years and a degree.
About the role
This position is for a Trainer supporting the Optum Shared Services RCM business operations, to include Acute and Ambulatory Front End, Acute and Ambulatory Patient Financial Services- PFS.The responsibilities of this position will be to deliver the training curriculum needed to support the business units serviced.
What you'll do
- Conduct training for newly hired operational team members on core systems, processes, and applications
- Provide training on culture and values aligned with Our United Culture
- Deliver continuing education, up skill, and performance improvement training as necessary
- Participate in the instructional design and development process as necessary for large scale curriculum design projects
- Provide feedback to trainees and Operations Managers regarding class progress, areas of strength and areas of improvement
What you need
- Medical coding
- Root cause analysis
- Curriculum development