Executive
NoidaFull-time5–9 yrsPosted 3 months ago
Senior customer support role at USGI Career Portal in Noida. Needs 5+ years and a BBA or B.Com.
About the role
As an Executive, you will oversee the Bancassurance department's operations, focusing on providing excellent customer support and efficient claims processing. Your leadership and strategic vision will drive the department's success, ensuring a positive customer experience and timely dispute resolution.
What you'll do
- Oversee the Bancassurance department's operations, focusing on providing excellent customer support and efficient claims processing
- Lead and manage the Bancassurance department, setting strategic goals and objectives
- Respond promptly to customer inquiries, ensuring a high level of satisfaction
- Monitor and oversee claims processing activities, implementing efficient workflows
- Ensure timely and effective dispute resolution, maintaining positive customer relationships
What you need
- Customer service
- Claims processing
- Customer handling
- Problem solving