Lead II - Enterprise Solutions (SAP SD, OTC)
BengaluruFull-time8–10 yrsPosted 1 week ago
Senior software engineering role at UST in Bengaluru. Needs 8–10 years.
About the role
Lead II - Enterprise Solutions (SAP SD, OTC) at UST. Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA.
What you'll do
- Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA
- Analyze business issues, perform root cause analysis, and implement solutions
- Work on enhancements, change requests, testing, and production deployments
- Coordinate with cross-functional teams including MM, FI, EDI, and technical teams
- Prepare functional specifications and support UAT activities
What you need
- SAP SD
- ServiceNow
- SAP
- SAP HANA
- ITIL
- SAP FICO
Good to have
- Ticketing tools
- JIRA
- Root cause analysis