Senior Analyst – Data and Reporting, Customer Operations
BengaluruFull-time4–7 yrsPosted open since jul 2024
Mid-level customer support role at Vadvice Consulting Services in Bengaluru. Needs 4+ years and a B.Tech or B.E..
About the role
Senior Analyst – Data and Reporting, Customer Operations at Vadvice Consulting Services. Develop models and analyze complex data with attention to trends, patterns, and statistical relevance.
What you'll do
- Develop models and analyze complex data with attention to trends, patterns, and statistical relevance
- Derive and present data-driven insights that tell a “story” with appropriate data visualizations
- Track and provide detailed analysis for a set of Key Performance Indicators, identifying trends and key drivers of results
- Maintain standard reporting across multiple teams and metrics, including forecasts and progress to plans
- Consolidate information into cohesive written summaries for use in executive management updates
What you need
- Reporting
- SQL
- Data modelling
- Data visualisation
- Salesforce
- Communication