Customer Support Engineer - India
RemoteFull-time5–9 yrsPosted open since feb 2025
Senior IT support role at VAST Data. Needs 5+ years and a B.Sc. Remote.
About the role
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes
What you'll do
- Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the issues while being highly communicative
- Perform and support field services for customers: installations, upgrades, break-fix and expansions as needed
What you need
- Customer service
- Linux
- Networking
- Troubleshooting
- Shell scripting
- Machine learning
Good to have
- Hardware
- AWS
- Product marketing