Application Development & Support Senior Analyst
Pune, HyderabadFull-time3–5 yrsPosted yesterday
Mid-level software engineering role at Vertiv in Pune and Hyderabad. Needs 3–5 years.
About the role
The role owns intake demand management and capacity planning—ensuring requests are transparently prioritized, sized, and allocated against available capacity in a predictable cadence. In parallel, the Analyst drives process standardization, quality assurance, and continuous improvement, embedding repeatable practices and quality checkpoints across the full delivery lifecycle.
What you'll do
- Own and manage the intake process for new requests (enhancements, fixes, test, reporting needs) across the four Tech Factory pods
- Define and maintain intake criteria, templates, and qualification checkpoints to ensure completeness and readiness of incoming demand
- Oversee and ensure that requests are triaged and routed to the appropriate pillar/team based on scope, complexity, and priority
- Maintain a consolidated demand backlog, ensuring visibility and traceability from intake to delivery
- Capacity Planning & Resource Allocation
What you need
- ERP
- Test automation
Good to have
- ServiceNow
- Agile
- Six Sigma
- Power BI
- ITIL
- Lean