Manufacturing Quality Specialist

About the role

Drive product field quality improvements. Provide direction and support for implementation and continued use of tools and methods utilized in the improvement of system reliability. Lead implementation and apply advanced quality processes, methods and tools for all new product development programs. Develop and report critical product metrics for warranty and reliability tracking and projections.

What you'll do

• Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly
• Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions.…
• Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action…
• Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems
• Support product transfer process and assist with product audit feedback and early field issue reporting

What you need

• Root cause analysis
• FMEA
• Excel
• PowerPoint
• SQL
• Power BI

Good to have

• Six Sigma