Customer Support Executive / Remote - ( Telugu )
RemoteFull-time1–3 yrsPosted 1 week ago
Junior customer support role at VMax Wellness. Needs 1–3 years and a degree. Remote.
About the role
Customer Support Executive / Remote - ( Telugu ) at VMax Wellness. Communicate with clients to understand concerns and requirements.
What you'll do
- Communicate with clients to understand concerns and requirements
- Conduct welcome calls to capture client goals and expectations
- Proactively reach out to clients for feedback and experience checks
- Resolve client issues/escalations within defined timelines
- Coordinate with Coaches and internal teams for issue resolution
What you need
- Customer service
- Communication
- Escalation handling
- MS Office