AGM - Area Retail Lead
JaipurFull-time8–10 yrsPosted 2 weeks ago
Senior retail role at Vodafone Idea in Jaipur. Needs 8–10 years and an MBA.
About the role
Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business
What you'll do
- Drive Customer First agenda (Focus on unmatched Customer Experience )
- Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction)
- Deliver big bets for driving future growth (strategic thrust areas)
- Champion TNPS @ Retail to make it a way of life in the Zone
- Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS
What you need
- Upselling
- Telecom