All roles at Vodafone Idea

Manager - Retail Franchisee Operations

MysuruFull-time2–3 yrsPosted 3 weeks ago

Junior retail role at Vodafone Idea in Mysuru. Needs 2–3 years and a degree.

About the role

Overall responsibility for activities in zone spanning customer service, sales and revenue targets across all products (Voice/Data–postpaid/prepaid, digital, upgrade etc.) Coach channel partners to improve efficiency, drive profitability and adherence to processes 2-3 years of work experience in Retail Industry

What you'll do

  • Achieve sales target for all products (Voice/ Data -Postpaid/ Prepaid, Digital, Upgrades, Cross Sell etc.)
  • Ensure and monitor quality of acquisition
  • Ensure availability of stock adhering to norms
  • Deliver overall revenue targets through channels
  • Achieve total target for up-selling and cross-selling

What you need

  • Sales
  • Customer service
  • Team management
  • Cross-selling
  • Upselling
  • Channel sales

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