Manager - Retail Store Operations
KanpurFull-time2–5 yrsPosted 4 weeks ago
Mid-level retail role at Vodafone Idea in Kanpur. Needs 2+ years and an MBA or BBA.
About the role
Overall responsibility for activities at a Vi store spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.) Revenue -Deliver revenue targets for the store Increase revenue per footfall by aiding customers’ purchase decisions Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
What you'll do
- Execute marketing promotions, display and store experience schemes
- Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vi store
- Ensure and monitor quality of acquisition through the store
- Achieve profitability (Return on investment) targets for the store
- Manage churn and achieve customer satisfaction for walk-in customers
What you need
- Store operations
- Sales
- Customer service
- POS
- Branding