Communications Skills Coach
HyderabadFull-time2–5 yrsPosted over a month ago
Mid-level training role at VXI in Hyderabad. Needs 2+ years.
About the role
Communications Skills Coach at VXI. Deliver training on spoken English, conversational fluency, and soft skills tailored to customer support environments.
What you'll do
- Deliver training on spoken English, conversational fluency, and soft skills tailored to customer support environments
- Customer expectations and communication styles
- Regional nuances and tone preferences
- Awareness of U.S. holidays and seasonal events (e.g., Thanksgiving, Black Friday, etc.)
- Common lifestyle habits, weather-related conversations, and small talk
What you need
- Communication