Leads Systems Operations Engineer - Infrastructure Development
HyderabadFull-time5–9 yrsPosted 3 days ago
Senior software engineering role at Wells Fargo in Hyderabad. Needs 5+ years.
About the role
Leads Systems Operations Engineer - Infrastructure Development at Wells Fargo. Lead complex, broad-impact initiatives across Event Management, Incident Management, and Operational Excellence functions.
What you'll do
- Lead complex, broad-impact initiatives across Event Management, Incident Management, and Operational Excellence functions
- Serve as the primary event commander during Major Incidents, coordinating technical teams through service restoration and impact analysis
- Facilitate bridge calls and engage appropriate support teams to accelerate issue resolution
- Collaborate with Dev and platform teams to improve event detection, monitoring, observability, and operational readiness
- Review and analyze complex technical incidents, recurring issues, service degradations, and operational risks
What you need
- ServiceNow
- Power BI
- Talent management
Good to have
- Python
- Shell scripting
- Kubernetes
- ITIL
- Splunk
- Grafana