Localization Quality Coordinator

About the role

Leads complex quality analysis, program coordination, and process optimization. Owns client reporting for assigned projects and mentors junior staff. Shared accountability with Project Managers.

What you'll do

• Build and maintain quality dashboards (throughput, accuracy, error mix, trend lines) and share concise summaries
• Perform sampling and guideline-adherence checks; log defects with categorization and severity
• Track corrective actions to closure; verify re-tests and document outcomes
• Coordinate training sessions and refreshers; manage attendance and quick assessments
• Keep guidelines/SOPs/rubrics current and version-controlled; manage release notes

What you need

• SOP writing