Key Account Manager
MumbaiFull-timeMid levelPosted over a month ago
Mid-level account management role at Wilhelmsen in Mumbai.
About the role
We are hiring a Key Account Manager (KAM) to be based out of our Mumbai (Andheri) office to drive sales growth, enhance customer experience, and support collaboration with the WSS team. The Head of Sales also helps develop and implement WSS strategic plans, commercial practices, and customer solutions.
What you'll do
- Drive profitable sales growth on from current and new customers within the KAM’s portfolio
- Contribute to achieving the respective solution area targets in collaboration with the TSM and TSBDMs, including facilitation of customer meetings, leading of tenders
- Develop robust and measurable Sales Activity Plans and action assertively to deliver on the agreed targets
- Build the sales pipeline to hit the targets as specified based on quality opportunities on existing accounts (share of wallet) and new business
- Ensure accurate and updated information on own accounts in WSS CRM
What you need
- CRM
- Sales
- Negotiation
- Salesforce
- Customer service
- Business development
Good to have
- Power BI
- Key account management