DESKTOP SUPPORT ENGINEER
KutchFull-timeJunior levelPosted 3 days ago
IT support role at Wipro in Kutch.
About the role
Diagnose and repair desktops, laptops, printers, and peripheral devices; install or upgrade hardware components like RAM and hard drives. [1, 2, 3]Software & OS Management: Install, configure, and update operating systems (Windows, macOS, Linux) and office productivity suites; manage software licenses. [1, 2, 3]Ticketing & Incident Resolution: Respond to user support requests logged via ticketing tools like ServiceNow or Jira, handling issues both on-site and remotely. [1]User & Access…
What you need
- Active Directory
- Hardware
- Ticketing tools
- Windows
- Linux
- ServiceNow
Good to have
- JIRA
- Azure