Associate - Client Experience in Bhubaneswar – Freshers
BhubaneswarFull-timeFresherPosted over a month ago
Entry-level consulting role at Workers Town in Bhubaneswar. Open to freshers with a degree.
About the role
You will be responsible for interacting with clients, addressing their inquiries, and ensuring their satisfaction with our services. This position is ideal for recent graduates looking to kickstart their career in a dynamic industry. As an Associate, you will be part of a fast-paced environment that values teamwork and proactive problem-solving.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
What you need
- Last-mile delivery
- SOP writing
- Reconciliation
- Problem solving