Customer Service Executive
LucknowFull-timeJunior levelPosted 3 days ago
Junior customer support role at Workers Town in Lucknow. Needs a degree.
About the role
As a Customer Service Executive, you will play a crucial role in maintaining customer satisfaction by addressing inquiries and resolving issues efficiently. Your primary focus will be to engage with clients through multiple communication channels, ensuring they receive the highest level of service. This position is ideal for individuals who thrive in fast-paced environments and possess strong problem-solving skills.
What you'll do
- Address customer inquiries via phone, email, and chat
- Resolve customer complaints effectively
- Maintain accurate records of customer interactions
- Collaborate with other departments to enhance service quality
What you need
- Customer service
- CRM
- MS Office
- Communication