Customer Service Executive
RemoteFull-timeJunior levelPosted 3 weeks ago
Junior customer support role at Workers Town. Needs a diploma. Remote.
About the role
As a Customer Service Executive, you will serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and effectively. This role demands outstanding communication skills and a strong commitment to customer satisfaction. You will have the opportunity to develop your problem-solving abilities while ensuring a positive experience for every customer.
What you'll do
- Handle customer inquiries via phone and email
- Provide product information and support
- Resolve customer complaints effectively
- Maintain customer records and update databases
What you need
- Customer service
- CRM
- Communication