Customer Support Specialist
DelhiFull-timeHybridJunior levelPosted today
Customer support role at Workers Town in Delhi. Needs a degree. Hybrid.
About the role
This position focuses on resolving inquiries and providing effective solutions promptly. Ideal candidates will have a passion for helping others and possess strong problem-solving skills. This hybrid role offers the flexibility to work from the office in Connaught Place or remotely, fostering a dynamic team environment that prioritizes customer satisfaction and continuous improvement.
What you'll do
- Respond to customer inquiries and provide solutions
- Maintain accurate customer records and documentation
- Collaborate with team members to enhance service delivery
- Provide feedback on customer interactions to improve processes
What you need
- Customer service
- CRM
- Communication