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Associate Director, Client Services

MumbaiFull-time5–7 yrsPosted 2 weeks ago

Senior customer support role at WPP Media in Mumbai. Needs 5–7 years.

About the role

You would be working in one of the most exiting agencies and leading FMCG accounts You would be expected to have full understanding on your portfolio of brand/s Understand the different stakeholders within agency and start building relationship with them. You should be able to have full understanding of what is happening on your clients & lead your team in that aspect.

What you'll do

  • Helping your team to craft the agency response to the client briefs
  • Lead the annual planning process for our clients
  • Leading client engagement for a set of accounts with total billing 500+ cr
  • Build a relationship as the client’s strategic advisor on all communication related issues related to the brand / category
  • Develop strategic thinking for the brands handled

What you need

  • SOP writing
  • Communication

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