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ITSM Integration Engineer

PuneFull-time4–8 yrsPosted 3 months ago

Senior software engineering role at Xoriant in Pune. Needs 4+ years and an M.Sc, B.Tech or B.E..

About the role

The ITSM Integration Engineer is a specialist role responsible for implementing, integrating, and maintaining Freshworks Freshservice (ITSM) with Microsoft Azure cloud services and Device42 CMDB across enterprise environments. This role bridges IT operations, cloud infrastructure, and asset management — ensuring seamless data flows, automated workflows, and reliable configuration management.

What you need

  • REST APIs
  • Python
  • Git
  • ITIL
  • Azure
  • Postman

Good to have

  • ServiceNow
  • Ticketing tools
  • Terraform
  • Office 365
  • Active Directory
  • Power Automate

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