ITSM Integration Engineer
PuneFull-time4–8 yrsPosted 3 months ago
Senior software engineering role at Xoriant in Pune. Needs 4+ years and an M.Sc, B.Tech or B.E..
About the role
The ITSM Integration Engineer is a specialist role responsible for implementing, integrating, and maintaining Freshworks Freshservice (ITSM) with Microsoft Azure cloud services and Device42 CMDB across enterprise environments. This role bridges IT operations, cloud infrastructure, and asset management — ensuring seamless data flows, automated workflows, and reliable configuration management.
What you need
- REST APIs
- Python
- Git
- ITIL
- Azure
- Postman
Good to have
- ServiceNow
- Ticketing tools
- Terraform
- Office 365
- Active Directory
- Power Automate