Customer Service Executive
BengaluruFull-time1–4 yrsPosted 1 week ago
Junior customer support role at Yogabar in Bengaluru. Needs 1+ years.
About the role
Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Collaboration and coordination with other teams and coordinating with them to resolve customer issues
What you'll do
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Keeping records of customer interactions, transactions, comments, and complaints
- Providing feedback on the efficiency of the customer service process
What you need
- Customer service