Senior Manager - Operations
ThaneFull-time18–30 yrs15k a monthPosted 1 week ago
Leadership operations role at Yubi in Thane. Needs 18+ years and an MBA. Pays ₹15,000 a month.
About the role
Inviting applications for the role of AVP Operations.
What you'll do
- The incumbent in this role will be responsible for managing P&L responsibility and accountability for SC+ business
- Be responsible for leading Voice and non-voice Operations Functions (Collections Domain)
- Managing Client and Client Servicing
- Responsible for SLA management
- Driving various developmental initiatives for Retention and Succession planning across levels
What you need
- Reporting
- Coordination
- Customer service
- Process improvement
- Talent management