Resource Manager
PuneFull-time2–4 yrsPosted 4 days ago
Mid-level customer support role at Zendesk Technologies Private Limited (India) in Pune. Needs 2–4 years.
About the role
Professional Services Resource Manager (P-10) The Resource Manager helps create successful customer engagement by ensuring the right people are assigned to the right projects at the right time. This role partners closely with delivery leaders, engagement managers, and internal teams to turn project demand into clear, accurate plans and resource assignments.
What you'll do
- Manage project demand: Monitor the services opportunity pipeline and upcoming work to anticipate project setup needs and resource demand
What you need
- Salesforce
- Snowflake
- Sales
- LLMs
- Communication
Good to have
- Zendesk
- Python