Senior Implementation Consultant

About the role

Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction

What you'll do

• Identify significant risks, unknowns, and define and drive mitigation plans
• Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience
• Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations

What you need

• Data structures
• Problem solving

Good to have

• Excel
• HTML