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SQA - Business analyst

Navi MumbaiFull-time15–20 yrsPosted 2 weeks ago

Leadership data analytics role at 3i Infotech in Navi Mumbai. Needs 15–20 years and a BBA, B.Tech or B.E..

About the role

Senior Manager / Lead – Vendor Support, Compliance & Business Analysis We are looking for a highly experienced and proactive professional with 15–20 years of experience in vendor management, compliance coordination, business analysis, and stakeholder management. The role will be responsible for managing vendor support and governance, compliance follow-ups, issue resolution, business requirements, MIS/reporting, and cross-functional coordination .

What you'll do

  • Vendor Management & Support
  • Manage day-to-day coordination and support for key vendors and service providers
  • Act as the primary point of contact for vendor-related operational issues, escalations, and service concerns
  • Track vendor performance against agreed SLAs, KPIs, contracts, and service commitments
  • Coordinate with internal stakeholders and vendors to ensure timely resolution of issues

What you need

  • Business analysis
  • Dashboarding
  • MIS reporting
  • Stakeholder management
  • SOP writing

Good to have

  • Power BI
  • Excel
  • ERP
  • PowerPoint

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