Tele caller
MumbaiFull-time0–2 yrs3 L–₹3.5 L a yearPosted 1 week ago
Entry-level customer support role at ABEX Excellence in Mumbai. Open to freshers; up to 2 years, with Class 12. Pays ₹3–3.5 LPA.
About the role
We are seeking a motivated and confident Telecaller to join our team. The role involves handling inbound and outbound calls, explaining company products/services, maintaining customer relationships, and achieving call targets.
What you'll do
- Make outbound calls to potential or existing customers to inform them about products or services
- Handle inbound calls and address customer queries in a professional manner
- Maintain records of calls and sales using CRM or Excel
- Follow up on leads, build relationships, and convert prospects into customers
- Provide accurate information and resolve customer concerns effectively
What you need
- CRM
- MS Office
- Voice process
- Sales
- Communication