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Application Support Engineer

BengaluruFull-time10–18 yrsPosted today

Leadership IT support role at Accenture in Bengaluru. Needs 10+ years and a degree.

About the role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. We are seeking a skilled and motivated Network Engineer with hands-on experience in enterprise networking and Versa Networks SD-WAN operations. The ideal candidate will be responsible for the design, deployment, monitoring, and day-to-day operational support of SD-WAN infrastructure.

What you'll do

  • Administer and manage Versa SD-WAN infrastructure including Versa Director, Versa Analytics, and branch CPE devices
  • Configure and maintain SD-WAN policies, application steering rules, SLA profiles, and traffic shaping
  • Manage overlay and Underlay connectivity and QoS policies
  • Perform firmware upgrades, patch management, and lifecycle management for Versa SD-WAN nodes
  • Troubleshoot SD-WAN performance degradation, link flapping, failover issues, and BGP/OSPF routing anomalies

What you need

  • Routing and switching
  • Root cause analysis
  • iOS
  • Networking

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