Application Support Engineer
PuneFull-time7–13 yrsPosted today
Senior IT support role at Accenture in Pune. Needs 7+ years and a degree.
About the role
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems.
What you'll do
- Expected to be an SME, collaborate and manage the team to perform
- Responsible for team decisions
- Engage with multiple teams and contribute on key decisions
- Coordinate with stakeholders to ensure alignment of support activities with business needs
- Mentor junior team members to enhance their technical and problem-solving skills
What you need
- Troubleshooting